Baji999 terms of service Bangladesh

These Baji999 terms of service Bangladesh explain the legally binding rules for using our online casino and betting services, including the website, mobile interface, and any related tools. By accessing or using our platform, you confirm you have read, understood, and accepted this agreement, along with related notices in Privacy Policy and Disclaimer. If you do not agree, you must stop using the services immediately. We provide these terms to protect player safety, support security, and set clear expectations for deposits, withdrawals, wagering requirements, KYC, and responsible gambling.

1. Acceptance of Terms

By visiting, registering, logging in, depositing, placing bets, playing games, or using any feature on our platform or mobile app, you enter into a legally binding agreement with us. Your use of any service confirms you accept these terms, any game rules shown within the platform, and any additional conditions shown during payment, bonus activation, or verification. We may update, amend, or replace these terms at any time to reflect operational, security, or compliance needs. Continued use after changes are posted means you accept the revised terms, so you should review them regularly.

2. Eligibility and Access

You may use our services only if you meet all eligibility requirements. You must be at least 18 years old, and underage gambling is strictly prohibited. We may request proof of age and identity at any time, and we may restrict or suspend access until verification is completed. Our services are intended for players in Bangladesh, and you are responsible for ensuring your participation complies with applicable local laws and regulations. You must have full legal capacity to enter into this agreement, and you must not attempt to register during any active self-exclusion or cool-off period.

3. Registration and Security

To create an account, you must provide accurate, complete, and current information, including your real name, date of birth, and a valid mobile number that matches your bKash or Nagad wallet where applicable. You agree to keep your profile details updated and truthful at all times. You are responsible for maintaining the confidentiality of your login credentials, including your phone number, password, and any PIN or device-level security used to access the account. All activity, bets, deposits, and withdrawals processed through your account are treated as authorized by you.

3.1 One Account Per Person

Only one account is permitted per person, household, device, IP address, payment method, or any other identifier we reasonably use to protect security and fairness. Multi-accounting, account sharing, or operating accounts on behalf of others is prohibited. If we detect or reasonably suspect multiple accounts, we may close or suspend any related accounts, void bonuses, cancel bets where permitted, and forfeit balances where required to prevent abuse or fraud. We may also restrict future access and request additional verification to confirm identity and payment ownership.

3.2 KYC and Verification

We apply KYC checks to protect player safety, prevent fraud, and meet AML expectations. You agree to provide verification documents when requested, which may include a government-issued photo ID such as a Bangladesh NID card or passport, proof of address, and proof of ownership of your payment method. We may also request a selfie or additional checks to confirm identity. If you fail, refuse, or delay providing requested documents, we may restrict deposits, withdrawals, bonuses, or gameplay until verification is completed, and we may close the account if verification cannot be satisfied.

4. Deposits and Withdrawals

All deposits and withdrawals must be made in your own name and from payment methods you own and control. You agree not to use third-party wallets, borrowed accounts, or any method that obscures the true source of funds. We may request additional documentation to confirm the source of funds, payment ownership, and transaction purpose as part of AML controls. We do not accept responsibility for delays caused by payment providers, network congestion, incorrect details entered by you, or security checks required to protect the platform and its players.

4.1 Supported Payment Methods

We support payment methods commonly used by players in Bangladesh, and we may add or remove methods based on availability, security, and compliance. Supported methods include bKash for instant transfers, Nagad for instant transfers, Rocket mobile banking, and USDT (Tether) via supported blockchain networks. Availability can vary by user verification status, transaction history, and internal risk checks. You must ensure the wallet number, network, and any required reference details are correct before confirming a transaction, because incorrect details may result in loss or delayed recovery.

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent amount in USDT at the time of deposit confirmation. Deposits are typically credited quickly, but processing time can vary due to provider checks, network issues, or verification requirements. We do not charge deposit fees, however your payment provider or wallet service may apply its own charges, limits, or compliance checks. Deposits must not be made by third parties, and we may reject, reverse, or hold funds that appear to be sent from an unverified or mismatched source. You are responsible for any incorrect transfer details you submit.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, but actual receipt time can depend on payment provider processing, network conditions, and additional security checks. Where possible, withdrawals must be made to the same payment method used for deposit to reduce fraud risk and support AML controls. We may request KYC documents before processing any withdrawal, including after deposits or when account details change. We reserve the right to delay, refuse, or cancel suspicious withdrawals, and minimum or maximum withdrawal limits may apply based on method, verification, and risk checks.

5. Bonuses and Promotions

Bonuses, free credits, and promotional offers are optional and are governed by specific bonus terms shown at the time of activation. You must meet wagering requirements before any bonus-related funds can be withdrawn, and the multiplier can vary per promotion, such as 10x, 20x, or 30x. Bonuses may have time limits, and any unused bonus balance or related winnings may be forfeited after expiry. Only one bonus is allowed per person, household, device, IP, or other identifiers we use to prevent abuse, and we may restrict eligibility where patterns indicate exploitation.

5.1 Game and Betting Restrictions

Not all games or bets contribute equally toward wagering requirements, and some games or bet types may be excluded entirely based on risk and fairness controls. You must check the promotion-specific terms shown in the bonus details before playing. We may apply maximum bet limits while a bonus is active, and exceeding those limits may result in bonus cancellation or voided winnings tied to the promotion. We monitor for hedging, coordinated play, irregular betting patterns, or other bonus exploitation methods, and we may void bonuses, cancel related winnings, or close accounts to protect the promotion system.

6. Responsible Gambling Controls

Gambling should be treated as entertainment, not as a way to earn income, and you are responsible for your decisions and spending. We provide tools and support options to help you stay in control, including deposit limits that can be set daily, weekly, or monthly by contacting support through Contact. You may request self-exclusion temporarily or permanently, including via Telegram support, and you can request cool-off periods of 24 hours, 7 days, or 30 days. We may also provide reality checks such as session reminders, and we encourage using parental controls to protect minors.

7. Prohibited Activities

Any prohibited activity is considered a serious breach and may result in immediate suspension or termination, forfeiture of funds linked to the breach, cancellation of bets, and reporting to relevant authorities where required. Prohibited conduct includes fraud such as stolen credentials, identity theft, chargebacks, false statements, or misrepresentation. It also includes multi-accounting, money laundering, and any attempt to disguise the source of funds, which may trigger AML reviews and reports. Collusion, match manipulation, software manipulation, bots, scripts, exploiting bugs, unauthorized system access, and abusive behavior toward staff or users are strictly forbidden.

8. Intellectual Property

All platform content, designs, logos, software, interfaces, text, graphics, and related materials are owned by us or licensed to us, and are protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to access and use the services for lawful entertainment purposes, subject to these terms. You must not copy, reproduce, distribute, reverse engineer, modify, or create derivative works from any part of the platform without prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, retain their own intellectual property rights.

9. Limitation of Liability

Our services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be available without delays, maintenance, or technical issues. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. You accept full responsibility for any gambling losses and decisions you make. Our aggregate liability to you is capped at the total amount you deposited in the prior 90 days.

10. Termination and Inactivity

You may request account closure by contacting support, and you may withdraw any available balance subject to verification, security checks, and applicable bonus terms. We may suspend or terminate your account at any time if we reasonably believe you breached these terms, attempted fraud, failed KYC checks, used prohibited tools, or created risk to the platform or other users. We may also take action to comply with legal or regulatory requirements. Accounts inactive for 12 months or more may be restricted or closed, and we may request re-verification before allowing further transactions.

11. Governing Law and Disputes

If you have a complaint or dispute, you agree to first contact support and attempt an informal resolution by providing clear details, transaction references, and any supporting evidence. If the matter is not resolved, you agree to attempt mediation before escalating further. If mediation does not resolve the dispute, you agree to binding arbitration conducted in English on an individual basis only, meaning you waive any right to participate in class or representative actions. You also agree that claims must be brought in your personal capacity and within a reasonable time after the issue arises.

12. Changes to These Terms

We may update these terms at any time, and changes become effective immediately upon posting on the platform. Where we consider a change material, we may provide additional notice through the website, app, or email associated with your account, but you remain responsible for reviewing the latest version. If you continue to access or use the services after changes are posted, you are deemed to have accepted the updated terms. If you do not agree with any change, you must stop using the services and request account closure and withdrawal where eligible.

13. Contact Us

If you need help with verification, payments, bonus terms, account security, self-exclusion, or any question about these terms, contact our support team through Contact. Support is available 24/7 in Bengali and English, and we aim to respond within 24 hours depending on case complexity and verification needs. For faster handling, include your registered phone number, transaction reference, and a clear description of the issue. Do not share your password or PIN with anyone, including support staff, and report any suspected unauthorized access immediately so we can protect your account.